Privacy Policy For Car 2 Ship
At Car to Ship, we respect your privacy and are committed to protecting your personal data when you use our website or request our car shipping services to and from Dubai and the United Arab Emirates. This policy explains how we collect, use, store, share, and protect data, including the use of “Cookies” and the storage of your “IP Address”.
We may collect and process certain data when you use our website or contact us, including:
Contact and request data: such as your name, phone number, email address, country or city, shipping destination, vehicle type, service details, and any information you provide through contact forms or quote request forms.
Technical data: such as your IP address, browser type, device type, operating system, pages visited, date and time of visit, referral source, and general website usage data.
Cookies: We use cookies to improve user experience, analyze website performance, save your preferences, and enhance security.
We use the data we collect for the following purposes:
Providing car shipping services and responding to quote requests.
Communicating with you regarding your inquiry or request.
Preparing and following up on shipping procedures, customs clearance, and land, sea, or air transport when needed.
Improving the website’s performance and user experience.
Analyzing visits and understanding how the website is used.
Protecting the website from unauthorized use, fraud, or harmful activities.
Complying with applicable legal or regulatory requirements in the United Arab Emirates.
Sending promotional offers or updates only if you have consented to this or where permitted by law.
When you visit our website, your IP address may be automatically recorded in server logs or analytics tools. We use the IP address for the following purposes:
Protecting the website and detecting unauthorized access attempts.
Analyzing website performance and visits.
Identifying the visitor’s general geographic location without directly identifying them.
Preventing misuse of the website or spam activity.
Complying with legal or security requirements when necessary.
We do not use the IP address alone to personally identify you unless this is necessary for security or legal purposes.
Our website uses cookies to improve website functionality and provide visitors with a better experience. The types of cookies used may include:
Essential cookies: Necessary for operating the website and enabling its basic functions.
Analytics cookies: Help us understand the number of visits, the most used pages, and improve performance.
Preference cookies: Save some of your choices, such as language or browsing settings.
Marketing cookies: May be used to display more relevant content or advertisements, when enabled or approved.
You can control or delete cookies through your browser settings. Disabling some cookies may cause certain website functions not to work properly.
We may share certain data when necessary with trusted parties that help us provide our services, such as:
Sea, land, or air freight companies.
Customs clearance agents, ports, airports, and logistics providers.
Hosting and technical support providers.
Analytics and website performance improvement providers.
Governmental, regulatory, or judicial authorities if legally required.
We are committed not to selling your personal data to any third party.
Due to the international nature of car shipping services, we may need to share or transfer certain data to parties outside the United Arab Emirates, such as shipping agents, transport companies, or customs clearance authorities in the destination country. This is done only to the extent necessary to perform the requested service, while taking appropriate measures to protect your data in accordance with applicable laws.
We retain your personal data only for the period necessary to fulfill the purposes for which it was collected, such as providing the service, following up on requests, maintaining business records, complying with legal obligations, or protecting our legal rights.
The retention period for IP logs and website data may be set at 12 months, unless there is a legal or security need to retain them for a longer period.
We use appropriate technical and organizational measures to protect your data from unauthorized access, loss, alteration, or unlawful disclosure. These measures may include, depending on the nature of the data, restricting access to data, using secure systems, monitoring logs, and regularly updating technical protection measures.
However, no data transmission over the internet can be guaranteed to be 100% secure, but we make reasonable efforts to protect your data.
In accordance with applicable laws, you may have the right to:
Request information about the personal data we hold about you.
Request correction of your data if it is inaccurate or incomplete.
Request deletion of your data when it is no longer necessary for the purpose for which it was collected, unless we are legally required to retain it.
Request restriction or suspension of data processing in certain cases.
Withdraw your consent to data processing where the processing is based on your consent.
Object to the use of your data for direct marketing purposes.
Request the transfer of your data where applicable.
To exercise any of these rights, you can contact us using the contact details listed below.
We may use your contact details to send offers or updates related to our services if you have consented to this or if it is permitted by law. You can unsubscribe from marketing messages at any time through the unsubscribe link or by contacting us directly.
Our website may contain links to external websites or services. We are not responsible for the privacy practices or content of those websites. We recommend that you read the privacy policy of any external website you visit.
Our services are not directed to children under the age of 18, and we do not knowingly collect personal data from children. If you believe that a child has provided us with personal data, please contact us so we can take the appropriate action.
We may update this policy from time to time to reflect changes in our services, practices, or legal requirements. The updated version will be published on this page with the “Last Updated” date revised accordingly.
For any inquiries regarding this Privacy Policy or how your personal data is processed, you can contact us through:
Company Name: Car to Ship
Email: info@carshippingdubai.com
Phone Number: +97143200340
Address: Manama Street – Ras Al Khor Industrial Area 1 – Dubai – United Arab Emirates
